Job Purpose:
To design, coordinate, and support the weekend gathering experience at Tysons by equipping volunteer leaders, fostering a culture of hospitality, and ensuring every detail—from arrival to follow-up—reflects the heart of the Gospel. This role helps people move from first-time guests to fully engaged members through intentional systems and relational care.
Weekly Schedule: Monday – Thursday (9am-5pm); Sundays 7am-3pm. May include weekends and evenings as requested. Christmas, Easter and Volunteer Appreciation Days are required work days for this role. Some location events may be considered required for this role. Other events may also be required outside of your regular schedule; we will inform you in advance of these requirements.
Duties and Responsibilities (Essential Functions):
- Equip and Develop Volunteer Leaders: Recruit, train, and equip volunteers who serve across all weekend hospitality roles (greeters, ushers, parking, prayer, welcome, follow-up etc.). This individual will provide basic support and care to team leaders and volunteers through regular meetings or connections and providing care.
- Help Design the Weekend Experience: Strategize and steward the full flow of Sundays, in partnership with our worship and Next Gen teams, to help our weekend gatherings reflect intentional care, engagement and excellence.
- Manage Logistics and Systems: Oversee scheduling, communication, team check-ins, and signage to ensure volunteers are informed and managed well. This person will also track various metrics each weekend and order various supplies necessary to support the weekend experience (newcomer gifts, communion supplies, information handouts etc.).
- Shape Guest Engagement Strategy: Build systems and design environments (such as the lobby, parking garage, welcome center, connect room, etc.) that help first-time guests feel welcomed and supported, while moving them toward meaningful next steps.
- Evaluate and Improve: Assess effectiveness of each weekend and make adjustments for continual growth, to improve communication, and grow in excellence.
- Collaborate Across Ministries: Partner with other departments (i.e. worship, tech, kids, and teaching teams) to ensure a cohesive and aligned Sunday rhythm.
- Model our MBC Culture: being present, approachable, and attentive - setting the tone through encouragement, care, and thoughtful detail, while elevating God above all things, all the while working hard and having fun doing the work of ministry.
- Oversee Connection Pathway: Develop and oversee the systems and teams that follows-up with guests and guides them from their initial visit towards deeper connection, discipleship, and membership at Tysons.
- Other duties as assigned by the Location Pastor
Qualifications:
Requirements:
- Mature Christian who calls MBC home and supports the church’s leadership, mission, and staff culture
- Unwavering commitment to place Christ first in all you do
- Desire to ensure people are known, loved, and celebrated
- Continually seeking growth with Christ and encouraging others to do the same
- Passion for excellence, always looking to improve
- Deep understanding of the value of being part of a family that is unified for a greater cause
Core Competencies
- Passion to connect people to the local church
- Excellent communication skills and gifted connector of people
- Strong leadership and team-building skills
- Effective team player who can inspire others to work together
- Capable of seeing the big picture, yet executing the details
- Organized, detail oriented, and administratively gifted
- Self-motivated and determined with a strong work ethic
- Proven experience in creative thinking and problem solving in a fast-paced environment
- Ability to oversee café and bookstore activities while managing staff and volunteers.
- Basic experience in budgeting, pricing, and marketing
- Proficient in macOS, Microsoft Office Suite, Planning Center Online
- Willingness to work occasionally outside normal business hours
Preferred Education/Experience:
- Bachelor’s degree in related field preferred
- 3-5 years of relevant experience
- Experience in leading in a group context where contextualization and consensus are critical
- Experience managing leaders and teams
- Prior hospitality experience preferred but not required
Working Conditions:
- The Administrative Assistantposition typically works business hours but may be required to work some nights and weekends for special projects.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
- This position requires up to 0% local travel.
Physical Requirements:
Must be able to read, speak, and hear. Must be able to effectively communicate both orally and in writing. While performing the duties of this job, the Administrative Assistant is regularly required to sit, talk, hear, walk, bend, kneel, and lift. The Director of Hospitality is required to be able to lift and carry items that can weigh 25 pounds or more for short distances. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
.