Why Echo?
When you join the Echo.Church team, you’re not taking a job — you’re answering a calling. We’re one church across multiple campuses in the Bay Area, passionate about creating environments where people far from Jesus feel welcomed and valued.
Role Overview
The Guest Experience Director leads and equips volunteers and leaders to create inviting, distraction-free environments at the North San Jose campus and leads Guest Experience Directors at all campuses.
You’ll inspire teams, set the tone for hospitality, and partner with worship, kids, production, and campus leadership to deliver a seamless Sunday experience.
Key Responsibilities
- Recruit, schedule, and care for volunteers
- Train and empower Coordinators and Area Leaders
- Organize regular leader and volunteer trainings
- Create systems for onboarding and retention
- Monitor and evaluate weekly service quality
- Collaborate with campus and central teams to align vision
About You
- Relational, inspiring leader
- Organized, detail-oriented, and tech-savvy
- Coachable, humble, and eager to grow
- Passionate about helping people feel at home at church
- High degree of social/emotional intelligence
- Willing to work outside of area as the organization needs
Benefits & Culture
- Medical, dental & vision coverage
- 403(b) retirement with church match
- Professional & spiritual development
- Casual dress code & fun staff culture
- Mission-driven work that makes an eternal difference
Echo.Church Ministerial Duties include
- Praying for and giving spiritual advice to others
- Leading others to worship by helping them serve with their gifts
- Teaching and leading Echo Groups
- Sharing the Gospel message with clarity
- Performing baptisms, funerals, and serving communion
- Officiating wedding ceremonies