Job Details
Job Location: Northwest Campus - Whitestown, IN
Position Type: Part Time
Salary Range: Undisclosed
Description
CULTURE & SPIRITUAL LEADERSHIP
Traders Point Christian Church defines our culture by these three gospel-centered values: humble, hungry and healthy. We expect and hold staff accountable to live out these values through their behaviors daily. We expect staff to humble themselves before God and others, work hard and unto God to advance His mission. We expect staff to maintain focus on their health: relationally, physically, mentally and spiritually. We expect staff to be active members of the church who contribute to the church’s mission and vision. We expect staff to serve as spiritual leaders to our church body by being part of a group, serving, attending service and tithing.
JOB SUMMARY
The Welcome Desk Attendant serves as the host/hostess to all visitors at the Northwest Campus This person is often a guests first interaction (whether in person or on the phone) with Traders Point and as such we want to create a great an experience where every guest feels welcomed, valued, and seen.
SUPERVISORY RESPONSIBILITIES
This position has no direct supervisory responsibilities but may be responsible for training of volunteers.
DUTIES/PRIMARY JOB PRODUCTS
- Greets all guests and vendors as they come in, engage relationally, and inform correctly.
- Responds to all inquiries with a servants heart, professionalism, and efficiency.
- Provides general information, assistance, and direction to guests as needed.
- Monitors the lobby and entrance area for cleanliness and safety.
- Performs light clerical duties as requested.
- Supports the Guest Experience Team as needed.
- Answers the phone and transfer calls to the appropriate staff member.
- Receives and distributes mail.
- Receives deliveries and notifies recipients.
- Provides general staff support as needed.
- Attends monthly All Staff meetings.
- Maintains familiarity and knowledge of the Traders Point website.
- Performs all other duties as assigned.
INTERNAL AND EXTERNAL RELATIONSHIPS
CLASSIFICATION
Exempt/Non-Exempt: Non-Exempt
Full or Part Time: Part-Time
Work Schedule: available to work evenings and some weekend shifts - approximately 10 hours per week
Qualifications
REQUIRED SKILLS/ABILITIES
- Strong interpersonal communication skills
- A positive tone when answering the phone
- Attention to detail
- Active listening skills
- Ability to work independently
- Willingness to learn basic computer programs- Teams, and Outlook Email being of primary use.
PREFERRED SKILLS/ABILITIES
EDUCATION & EXPERIENCE
- High School Diploma or Equivalent
- Previous receptionist experience preferred, but not required.
PHYSICAL DEMANDS/WORK ENVIRONMENTS
