Job Title:Mission Operations Director
Ministry/Department: Multiplication
Reports to:Pastor ofMission Engagement
Status:Full-time, exempt
Supervisory Role:Yes
Objective
The Mission Operations Director is responsible for the operational execution of all short-term mission (STM), international vision engagement (VE) trips and disaster relief trips. This role develops and deploys systems, manages logistics and budget, builds partnerships, equips serve staff, develops apprentices and interns, collaborates for efficient systems with other Central ministries and ensures seamless sending processes that accelerate the church’s vision to equip and send disciples locally and globally.
Key Responsibilities
Logistics leadership andstrategic systems
- Oversee the logistics and systems required to send all STM, disaster relief and VE trips
- Develop and maintain SOPs, timelines, leader materials and packing lists
- Manage trip registration, payment processes, participant communication and trip documentation
- Equip and lead logistical serve staff
- Collaborate with Missions Engagement Pastor to align operational execution with strategy
- Track and report metrics, team data and outcomes for all trips
- Oversee Mission Trips (Mtrips) budget
- Ensure all trips align with budget, risk management policiesand legal requirements
Operational oversight andexecution
- Own the full operational lifecycle of STM, VE and disaster relief trips from pre-trip planning through post-trip debrief and reporting
- Develop and maintain scalable systems for trip budgeting, timelines, international travel logistics, documentation and risk management
- Manage the centralized trip calendar, ensuring alignment with campus rhythms and overall church sending priorities
- Ensure trip systems are reproducible, compliant with legal and safety standards and designed for growth
- Proactively assess and resolve operational gaps, improving systems for speed, quality and effectiveness
Team development andleadership pipelines
- Recruit, coach and equip staff, residents, apprenticesand serve staff to do ministry that effectively mobilizes and equips the congregation for short-term mission
- Execute the training and coaching of trip leaders and participants
- Foster collaboration with campuses and other ministries (1825/Senior Adults/Eleven22Students/Eleven22 Kids/Vision Engagement) to leverage short-term mission as a catalyst for discipleship and spiritual growth
Training andequipping
- In partnership with Mission Engagement Pastor, develop and deploy digital and in-person programs for trip participants, leadersand partners to ensure theological, cultural and practical preparedness
- In partnership with Mission Engagement Pastor, develop and deploy Vision Engagement trip resources (guidebooks, etc.) and oversee the content development and implementation for Vision Engagement trips
- In partnership with Mission Engagement Pastor, develop and deploy resources and equipping tools that enhance discipleship engagement before, during and after mission trips
- Ensure ongoing assessments and improvements to the short-term sending experience and Vision Engagement experience, prioritizing evangelism and discipleship
Cross ministry Collaboration
- Collaborate with the Mission Engagement Pastor, Local Mission Director and Vision Engagement lead to ensure operational and strategic alignment
- Collaborate with Senior Adults, Eleven22 Students and 1825 to ensure sending strategies support ongoing discipleship of members and leaders
- Participate in team rhythms for evaluation, debrief and continuous improvement
- Provide reports, metrics and updates on sending activity to support broader campus engagement and decision-making
Competencies
- Model The Church of Eleven22® mission, vision and core values
- Ability to maintain strict confidentiality
- Ability to adapt to change
- Strong proactive communication skills
- Strong ability to lead, equip and mobilize individuals and teams for ministry
- Demonstrates adaptability and innovation in mission strategies and operational processes
- Effective communicator with strong relational and organizational skills
- Demonstrated ability to collaborate with others
- Commitment to maintaining confidentiality and exercising discretion in all aspects of leadership
- Demonstrates a commitment to ongoing spiritual growth through embodying a disciple-makingdisciple lifestyle that engages with Eleven22 church rhythms
Education and Experience
- Bachelor’s degree preferred
- 3-5 years of experience in organizational leadership, including strategic planning, budget management and team development
- 5-7 years of experience in ministry, with emphasis on missions, volunteer recruitment and leadership development
- Proven track record of developing and implementing discipleship-based programs and mission engagement strategies
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work may vary based on church needs.
The church has several big events, (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.
Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Ministerial Exception
The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).
Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.
Code of Conduct
- We live authenticity
- We are gospel-centered andmission-focused
- We are family
- We are lifelong learners
- We aim for excellence in the experience with zero excess
- We choose to trust
- We pray 1st and decide 2nd
- We glorify God by honoring others
- Our team unites under clear vision
- We walk in humble confidence
EEO Statement
The Church of Eleven22provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.TheChurch of Eleven22reserves the right to discriminate on the basis of religion to the full extent permitted by law.
